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How do I set up my Marketplace Information in UptimeController?

Your Marketplace Information is visible to customers in UptimeController. Completing this section is essential because it allows customers to: Search for you by coverage area View your rates and service tiers See the types of equipment you support, along with certifications ⚠️ Important: X-ray certifications are highly sought after. If you are registered in your state and certified by manufacturers, make sure you document this to highlight your expertise.

Step-by-Step Walkthrough

Step 1: Tiers of Service

  1. Click Edit Details under Tiers of Service.

  2. Select + Add Tier of Service.

  3. Enter the following:

    • Type – Choose from available tier types (e.g., Standard Support, Premium Support).

    • Days – Select the days of the week this service is available.

    • Hours – Define your start and end times for availability.

    • Rate – Enter your hourly rate.

    • Description – Provide details about what this service includes (e.g., emergency support, business hours coverage).

    • Color – Choose a color to visually distinguish tiers.

  4. Click Save.

  5. Repeat to add multiple service tiers if you offer different support levels (e.g., standard weekday vs. weekend/emergency).

Step 2: Coverage Area

  1. Click Edit Details under Coverage Area.

  2. Choose one of the following:

    • Toggle Nationwide Coverage ON if your team services the entire country.

    • OR add specific cities and coverage radius:

      • Enter the city name.

      • Use the slider to set your mileage radius (1–200 miles).

      • A map will display the coverage circle.

  3. Click Save.

  4. Repeat to add additional cities and coverage areas as needed.

Step 3: Equipment Service

  1. Click Edit Details under Equipment Service.

  2. Select + Add Equipment.

  3. Fill in the details:

    • Category – Choose the type of equipment (e.g., Autoclave, X-ray).

    • Make – Select the manufacturer, or choose All if you service all brands.

    • Certified Toggle – Switch ON if you are manufacturer-certified.

  4. Click Save.

  5. Add as many categories and makes as needed to fully represent your services.

Final Step: Review & Save

  • Ensure all sections are filled in (Service Tiers, Coverage Area, Equipment Service).

  • Click Save after each section to ensure your updates are applied.

  • Your marketplace profile is now visible to customers and ready for job assignments.

✅ With Marketplace Information completed, customers can easily find your business, see your service offerings, and request jobs directly in UptimeController.